All businesses will agree that FAQs do not solve every problem and using employing men for every aspect of customer support is impractical and costly. As a result, more and more of them are availing the facilities of IVR or Interactive Voice Response to solve as many of customers’ issues as possible.
Virtual phone numbers allow calls to be redirected efficiently so that problems and doubts of users can be solved accurately. This helps in better customer satisfaction and high retention in a cost-effective manner. Oasis IT Zone provides the best virtual number provider in Delhi to any business looking to automate their customer service using a powerful virtual number service.
Oasis IT Zone is the leader in establishing extensive customer networks using our digital IVR virtual number service in Delhi. We use superior technology to provide our IVR services to businesses hoping to expand in less time and expenditure. We also provide customised IVR services tailored to your business for targeted customer influence.
Besides maintaining quality, we also comply with all ethics related to the field to give you a foolproof IVR service. With us, you will get every IVR feature you need to integrate in your virtual number service like:
IVR can become a potent method to generate leads if used efficiently and smartly. Businesses can use IVR service to bring about lead generation by assuring enquiring prospective interested in your products of the advantages of converting to your brand. In the meantime, if you have a robust IVR system, you can use it to give after-sales support to customers and ensure full satisfaction. Using our IVR service, you can:
IVR creates a win-win situation for buyer as well as seller. The buyer can use IVR to obtain any information they need without hold-ups. Whereas the seller gets a consistent opportunity to promote their products or services without fail. Thus IVR serves the purpose of both customer support and promotional tool through the same medium.
We create completely accessible IVR systems that can be played on both mobile or landline numbers. They can accurately direct a customer’s call to the correct concerned department. We also offer the related service of generating analytical reports detailing all calls, including missed ones. These reports can then be used to assess call performance and plan improvements accordingly.
Therefore, any business looking for a highly effective virtual number service should avail of the services of Oasis IT Zone. We use our experience and expertise to hone the IVR channel in businesses and reach your goals quickly.